Privacy policy

Last Updated: October 30, 2026

1. Introduction

At livyton, we value your privacy and are committed to handling your personal information responsibly.

livyton is an online retail brand operated by Xixian New Area Yunjing Zhisuan Technology Co., Ltd. Our online store is powered by Shopify, which provides the ecommerce platform and technology that allow us to offer our products and services.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, browse our products, make a purchase, use our services, or otherwise communicate with us.

Throughout this Privacy Policy, the terms "we," "us," and "our" refer to livyton and its operating company. The terms "you" and "your" refer to visitors, customers, and other individuals who access or use our Services.

If there is any conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will govern those privacy-related matters, subject to applicable law.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have reviewed this policy and understand the collection, use, and disclosure of your information as described herein.

2. Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies you or can reasonably be associated with you or another individual.

Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with our Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact Details: Your name, billing address, shipping address, telephone number, and email address.

  • Financial Information: Credit or debit card numbers, financial account information, payment card details, transaction records, payment methods, payment confirmations, and other payment-related information.

  • Account Information: Your username, password, security questions, preferences, and account settings.

  • Transaction Information: Products you view, add to your shopping cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transaction history.

  • Communications with Us: Information you provide when communicating with our customer support team, including questions, requests, and other correspondence.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique device identifiers.

  • Usage Information: Information about how you interact with our Services, including the pages you visit, features you use, and the times and manner in which you navigate our website.

The specific information collected may vary depending on the Services you use and the information you choose to provide.

3. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly From You: When you create an account, visit or use our Services, place an order, communicate with us, or otherwise voluntarily provide personal information.

  • Automatically Through Our Services: Through your device or browser when you access our website or use our products and services, including through cookies and similar technologies.

  • From Our Service Providers: From third-party providers that help us operate our website, provide technology services, process payments, or perform other business functions on our behalf.

  • From Our Business Partners or Other Third Parties: Where permitted by applicable law, we may receive information from partners and other third parties that support our business activities.

4. How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may process your personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use personal information to provide and maintain our Services, including to:

  • Process payments and complete transactions.

  • Receive, manage, and fulfill customer orders.

  • Arrange shipping and delivery.

  • Handle returns, exchanges, and refunds.

  • Create, maintain, and manage customer accounts.

  • Remember relevant preferences and products you have shown interest in.

  • Send notifications relating to your account and purchases.

  • Facilitate product reviews and other available website features.

  • Provide product recommendations based on relevant shopping activity.

  • Improve our website, products, services, and overall shopping experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, where permitted by applicable law.

These activities may include:

  • Sending promotional communications through email, text messages, or other available communication channels.

  • Providing information about products, services, and promotional offers.

  • Displaying advertisements for products or services on our website or other online platforms.

  • Showing advertisements based on products you have previously viewed, purchased, or added to your shopping cart.

  • Measuring and improving the effectiveness of marketing and advertising activities.

You may opt out of promotional email communications at any time by using the unsubscribe option provided in our emails.

Depending on your location and applicable privacy laws, you may also have the right to opt out of certain advertising-related processing or sharing activities.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate customer accounts.

  • Support secure payment and shopping transactions.

  • Detect, investigate, and respond to suspected fraudulent activity.

  • Identify potentially unlawful, unsafe, or malicious behavior.

  • Protect our customers, website, and business operations.

  • Maintain the security and integrity of our Services.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with unauthorized individuals.

Communicating With You

We use relevant personal information to respond to customer inquiries, provide support, communicate about orders, address service-related concerns, and maintain our customer relationships.

Legal and Regulatory Compliance

We may process personal information when necessary to:

  • Comply with applicable laws and regulations.

  • Respond to valid legal requests and official processes.

  • Cooperate with government agencies or law enforcement authorities where legally required.

  • Investigate potential violations of our policies.

  • Participate in legal proceedings or dispute resolution.

  • Establish, exercise, or defend legal claims.

  • Protect our legal rights and legitimate business interests.

5. How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.

These circumstances may include:

Service Providers and Shopify

We may share relevant information with Shopify, vendors, and other service providers that perform functions on our behalf.

These services may include:

  • Website hosting and technology management.

  • Payment processing.

  • Data analytics.

  • Customer support.

  • Cloud storage.

  • Order fulfillment.

  • Shipping and delivery services.

Business and Marketing Partners

We may share certain information with business and marketing partners to support advertising, promotional activities, and other marketing services.

For example, we use Shopify to support personalized advertising through third-party services based on online activity across different merchants and websites.

Our business and marketing partners may process your information according to their own privacy policies and notices.

Depending on where you reside, you may have the right to request that we stop sharing certain information for targeted advertising or marketing based on your online activity across different merchants and websites.

Authorized Disclosures

We may disclose information when you direct us to do so, request that we share it, or otherwise provide consent.

For example, this may occur when information is required to arrange product delivery or when you use social media widgets or third-party login integrations.

Affiliates and Related Businesses

We may share relevant information with our affiliates or other entities within our corporate group for legitimate business and operational purposes.

Legal Obligations and Business Transactions

We may disclose personal information in connection with:

  • A merger, acquisition, restructuring, or bankruptcy.

  • Compliance with applicable legal obligations.

  • Responses to subpoenas, search warrants, and other valid legal requests.

  • Enforcement of our Terms of Service or other applicable policies.

  • Protection of our Services, legal rights, customers, and other individuals.

Any disclosure will be handled in accordance with applicable legal requirements.

6. Relationship With Shopify

Our online store is powered by Shopify, which provides the ecommerce platform used to offer our products and services.

Shopify collects and processes personal information relating to your access to and use of our Services to provide, maintain, and improve its platform.

Information you submit through our website may be transmitted to and shared with Shopify and relevant third-party service providers. These providers may be located in countries other than your country of residence.

To support the development and improvement of our business, our store may use certain Shopify enhanced features that incorporate information from your interactions with our store, other merchants, and Shopify.

Depending on the features enabled, Shopify may process information collected through these interactions to provide enhanced platform services.

For processing activities undertaken by Shopify for its own purposes, Shopify is responsible for handling the relevant personal information, including responding to applicable privacy requests concerning those activities.

To learn more about Shopify's privacy practices and the rights available to you, please visit:

Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Shopify Privacy Portal:

https://privacy.shopify.com/en

7. Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, we encourage you to review its privacy policy, security practices, and applicable terms and conditions.

We do not control independent third-party websites and cannot guarantee their privacy practices, security, accuracy, completeness, or reliability.

Information you provide through public or semi-public platforms, including third-party social networking services, may be visible to other users according to the relevant platform's policies and settings.

The inclusion of third-party links on our website does not necessarily mean that we endorse the content, services, owners, or operators of those websites.

8. Children's Privacy

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction where such collection is prohibited by law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the details provided in the Contact section below.

We will review your request and take appropriate steps in accordance with applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

9. Security and Retention of Personal Information

Information Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no security system is completely secure or impenetrable, and we cannot guarantee absolute security.

Information transmitted electronically may not be completely secure while in transit. We recommend that you avoid using unsecured communication channels when sending sensitive or confidential information to us.

Data Retention

The length of time we retain personal information depends on several factors, including whether the information is necessary to:

  • Maintain your customer account.

  • Provide our products and Services.

  • Process and maintain transaction records.

  • Handle customer support inquiries.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Enforce applicable agreements and policies.

  • Protect our business and prevent fraudulent activities.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

When personal information is no longer required, we will take appropriate steps to delete, de-identify, or otherwise dispose of it in accordance with applicable law.

10. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These rights are not absolute and may apply only in specific circumstances. In certain cases, we may decline a request where permitted by law.

Your rights may include:

Right to Access or Know

You may have the right to request access to personal information we maintain about you and obtain information about how it is processed.

Right to Delete

You may have the right to request the deletion of personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request corrections to inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another party, subject to applicable legal conditions and exceptions.

Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have the right to opt out of the sale or sharing of your personal information or its processing for targeted advertising, as those terms are defined under applicable privacy laws.

Managing Communication Preferences

We may send promotional emails and other marketing communications where permitted by law.

You may opt out of promotional emails at any time by using the unsubscribe option included in our communications.

Please note that even if you opt out of promotional communications, we may still send non-promotional messages relating to your account, purchases, order status, or customer service matters.

How to Exercise Your Privacy Rights

You may exercise applicable privacy rights through the privacy controls available on our website, where provided, or by contacting us using the details in the Contact section below.

For information about how Shopify processes personal information and the rights available to you concerning Shopify's own processing activities, please visit:

https://privacy.shopify.com/en

We may need to verify your identity before processing certain privacy requests, as permitted or required by applicable law.

Where applicable law allows an authorized agent to submit a request on your behalf, we may require proof of authorization and may also need to verify your identity directly.

We will review and respond to eligible requests within the timeframes required by applicable law.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

11. Privacy Complaints

If you have questions or concerns about how we collect, use, process, or disclose your personal information, please contact us using the information provided in the Contact section below.

We will review your inquiry and respond in accordance with applicable law.

Depending on your location, you may also have the right to appeal a decision regarding your privacy request or submit a complaint to the relevant data protection or privacy authority.

12. International Transfers of Personal Information

Please be aware that your personal information may be transferred, stored, or processed outside the country in which you reside.

Because we use Shopify and other service providers to operate our online store, personal information may be processed in different countries depending on the services and technologies involved.

Privacy laws and protections may differ between jurisdictions.

Where required by applicable law, we will use appropriate safeguards when transferring personal information internationally.

If personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contractual mechanisms issued or approved by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of data protection.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website operations, services, technology, or applicable legal and regulatory requirements.

Any updated version will be published on this page with a revised Last Updated date.

Where required by applicable law, we will provide additional notice or obtain the necessary consent before implementing material changes.

We encourage you to review this page periodically to remain informed about our privacy practices.

14. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any privacy rights available to you, please contact us using the information below.

Brand Name: livyton

Legal Company Name: Xixian New Area Yunjing Zhisuan Technology Co., Ltd.

Customer Support Email: service@livyton.com

Phone: +86 29 89502663

Business Address:

Room 416, 4th Floor, Building 2-1, Cultural and Creative Town, No.1816 Fengliu Road, Fengxi New City, Xixian New Area, Shaanxi Province, China

You may contact us by email regarding privacy inquiries, personal information requests, or other concerns relating to this Privacy Policy.

Thank you for visiting livyton and for trusting us with your information.