Terms of Purchase

Last Updated: October 30, 2026

Welcome to livyton!

These Terms of Purchase describe the conditions that apply when you purchase products through the livyton online store. They explain the purchasing process, product information, pricing, payments, order confirmation, shipping, cancellations, returns, and refunds.

livyton is an online retail brand operated by Xixian New Area Yunjing Zhisuan Technology Co., Ltd.

By submitting an order through our website, you acknowledge that you have reviewed these Terms of Purchase and the relevant store policies, subject to any rights and protections available to you under applicable law.

Please read these terms carefully before completing your purchase.

1. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and informative.

Actual product appearance may vary slightly from displayed images due to lighting, photography, screen settings, or other factors.

We also make reasonable efforts to keep product availability information current. However, availability may change depending on inventory and operational circumstances.

If a product becomes unavailable after an order has been submitted, we will contact you when appropriate and explain the available options in accordance with applicable law.

If you have questions about a product before purchasing, we encourage you to review the available product information or contact our customer support team.

2. Product Prices and Additional Charges

All product prices are displayed on the relevant product pages and during checkout.

Applicable shipping charges, taxes, discounts, and other disclosed fees will be presented during the purchasing process, as applicable.

Please carefully review your order summary and final amount before submitting your purchase.

We reserve the right to update product prices, promotional offers, and discounts from time to time. Such changes will not retroactively affect completed purchases except where a correction or other action is permitted by applicable law.

If a material pricing error or technical issue affects an order, we will review the circumstances and take appropriate action in accordance with applicable law.

3. Payment Methods and Processing

Payment methods available for your purchase will be displayed during checkout.

By submitting your payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Payments may be processed through Shopify or third-party payment service providers.

Payment authorization, transaction processing, and related procedures may depend on the payment method and the relevant service provider.

If a payment is declined, cannot be verified, or is not successfully completed, we may be unable to process the associated order until the payment issue is resolved.

Your order will be handled according to the payment status and applicable order processing procedures.

4. Order Placement and Confirmation

When you submit an order through our website, you are making a request to purchase the selected products under the conditions displayed during checkout.

After receiving your order, we may send an acknowledgment or confirmation email to the address you provided.

Please note that an acknowledgment confirming receipt of your order does not necessarily mean that the order has been finally accepted.

Order acceptance and contract formation will depend on the circumstances of the transaction, our communications with you, and applicable law.

We may review an order when necessary, including situations involving payment verification, product availability, inaccurate information, suspected fraudulent activity, or material pricing errors.

If we cannot fulfill an order, we will notify you when appropriate. Any required refund will be handled in accordance with applicable law.

5. Accuracy of Order Information

Before completing your purchase, please verify that all order details are correct.

These details include:

Product names and selected options.
Product quantities.
Applicable prices and discounts.
Shipping method and delivery charges.
Billing information.
Shipping address.
Contact email and telephone number.
Final payment amount.

If you discover an error after placing an order, please contact us as soon as possible.

Customer Support Email: service@livyton.com

We will review your order status and determine whether the requested correction can be accommodated.

Changes to products, quantities, or shipping information cannot be guaranteed once order processing or shipment preparation has begun.

6. Order Changes and Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible after placing it.

Email: service@livyton.com

We will check the current order status and inform you whether the requested change or cancellation can be accommodated.

Once an order has entered processing or has already been dispatched, cancellation or modification may no longer be possible through our standard order process.

If an order cannot be canceled before shipment, you may refer to our Return & Refund Policy for the applicable return procedures.

If an order is canceled in circumstances requiring a refund, the refund will be handled in accordance with applicable law.

Nothing in this section limits any statutory cancellation or withdrawal rights available to consumers.

7. Shipping Methods, Charges, and Delivery Estimates

We currently provide shipping to eligible addresses within the United States.

The available shipping methods and applicable charges are as follows.

Free Standard Shipping

Shipping Fee: Free.
Minimum Order Value: $39.00.
Estimated Delivery Time: 10–15 business days.

Eligible orders totaling $39.00 or more qualify for Free Standard Shipping, subject to the conditions displayed during checkout.

Standard Shipping

Shipping Fee: $4.99.
Eligible Order Value: $0.00–$38.99.
Estimated Delivery Time: 10–15 business days.

For eligible orders between $0.00 and $38.99, a Standard Shipping fee of $4.99 applies.

The available shipping option and final shipping charge will be displayed during checkout before you complete your purchase.

Delivery timeframes are estimates and are not guaranteed arrival dates. Actual delivery may be affected by destination, order processing, carrier operations, weather conditions, holidays, and other circumstances.

For additional information, please review our Shipping Policy.

8. Shipping Address and Delivery Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please verify your recipient name, street address, apartment or unit number, city, state, ZIP code, and contact information before completing checkout.

If you discover an error in your shipping details, please contact us as soon as possible.

We will review the order status to determine whether the requested change can still be made.

Address changes cannot be guaranteed after an order has entered processing or has been dispatched.

If a package is delayed, cannot be delivered, or is returned to the sender, please contact our customer support team for assistance.

Any additional delivery arrangements or related charges will be assessed according to the circumstances, our applicable policies, and applicable law.

9. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

If you wish to return a purchased product, please contact our customer support team before sending it back.

We will review your request and provide the applicable return instructions and destination.

For personal-reason returns, products should generally be unused and in their original condition, with original packaging and accessories retained where reasonably available, subject to applicable law.

If you receive a product that is damaged, defective, incomplete, or different from what you ordered, please contact us so we can review the circumstances and explain the appropriate resolution.

Return eligibility, applicable shipping costs, and other conditions are explained in our Return & Refund Policy.

Nothing in these Terms is intended to restrict consumer rights or remedies that cannot legally be excluded.

10. Refund Processing

If a refund is approved, we will initiate the applicable refund process in accordance with our Return & Refund Policy and applicable law.

Refunds are generally issued to the original payment method, subject to the procedures of the relevant payment provider.

The time required for refunded funds to appear in your account may vary depending on your bank, card issuer, or payment service provider.

If you have questions about a refund, please contact our customer support team and provide your order number and the email address used when making the purchase.

Email: service@livyton.com

11. Damaged, Defective, or Incorrect Products

If an item arrives damaged, defective, incomplete, or different from what you ordered, please contact our customer support team as soon as reasonably possible.

To help us review the situation, please provide:

Your order number.
A description of the issue.
Photographs of the product and packaging, if available.

After reviewing the information, we will explain the appropriate next steps.

Depending on the circumstances and applicable law, available remedies may include a replacement, return, refund, or another appropriate resolution.

Please contact us before returning the affected product so we can provide the relevant instructions.

12. Exchanges and Replacements

If you wish to exchange a product or request a replacement, please contact our customer support team to discuss the available options.

Exchange and replacement availability may depend on the product, inventory, and circumstances of your request.

If an item is damaged, defective, incomplete, or incorrect, we will review the issue and explain the appropriate resolution.

Any applicable exchange, replacement, or refund will be handled in accordance with our policies and applicable law.

13. Taxes and Other Applicable Charges

Applicable taxes and other charges, where required, will be calculated or disclosed during checkout to the extent applicable.

The final amount payable will be displayed before you submit your order.

Any additional charges applicable to a specific transaction will be presented where required by law.

Customers are encouraged to review the final order summary before completing payment.

14. Privacy and Purchase Information

Personal information provided during the purchasing process will be handled in accordance with our Privacy Policy.

We may use relevant information to process orders, verify payments, arrange delivery, respond to customer inquiries, manage returns and refunds, maintain website security, and fulfill other legitimate business purposes permitted by applicable law.

For further information about how personal information is collected, used, and protected, please review our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our products, payment arrangements, order procedures, shipping services, business practices, or applicable legal requirements.

Any revised version will be published on this page with an updated Last Updated date.

Changes will take effect as stated in the updated Terms, subject to applicable law.

Any changes affecting existing purchases or established customer rights will be handled in accordance with applicable law.

16. Applicable Law and Consumer Rights

These Terms of Purchase are subject to applicable laws and regulations.

Nothing in these Terms is intended to exclude, restrict, or waive any consumer rights or remedies that cannot lawfully be excluded, restricted, or waived.

Any dispute relating to a purchase will be addressed in accordance with applicable law.

17. Contact Information

If you have questions about these Terms of Purchase, product information, payment, order processing, shipping, returns, or refunds, please contact us using the details below.

Brand Name: livyton

Legal Company Name: Xixian New Area Yunjing Zhisuan Technology Co., Ltd.